Dear customer,

The measures taken by various European governments are getting stricter, and flattening the curve of the Corona-virus spread is now entering a critical phase in Europe. Our first priority is the health and well-being of our customers and employees.

We hereby confirm that our production sites are again up and running, in MDF, chip, lacquered and melamine-faced boards.
In the meantime a number of procedures and adaptations in our factories have been implemented to safeguard as much as possible the health of our employees. Also, in our warehouses extra measures have been taken, and all employees that can work from home, are still doing so.

As of April 20th we expect to be confirming all orders as normal, wherever possible.
In case you are restarting your operations yourself in the next days or weeks, and we need to set up a detailed restart – planning together, please don’t hesitate to contact your sales contact.

Our external sales employees will meet with customers via phone or digital meeting, to protect also your employees and their families. They will remain available for any question you might have.

Our internal sales employees will be working from home. But, you can continue to contact us via the usual phone, fax numbers and e-mail addresses during office hours.

We endeavor to maintain the highest level of service despite the circumstances, and we thank you for your understanding if the answer to your request might take a bit longer than usual.

If you have further questions, please do not hesitate to contact us.
Thank you also for your loyalty and understanding.

Kind regards,

Bert Vandenkendelaere
Sales & Marketing director